Terms and Conditions
This Site is owned and operated by CANBERRA SPARKIES PTY LTD (referred to in these terms as “CANBERRA SPARKIES ”, “we”, “us”, and “our”). Please take the time to read the terms of use that are applicable to your use and enjoyment of this Site and the content made available to you via this Site and our social media channels (“Terms”). These Terms together with our Privacy Policy apply to all Site visitors, subscribers, customers, and all other users of the Site (“user”, “you” and “your”).
CONSENT TO SITE TERMS
By accessing and using this Site, our social media channels and any other materials made available to you or provided to you on this Site, whether made available for purchase or not, you are taken to accept our Terms.
NO MINORS
By using the Site, accessing or purchasing any products or services, you warrant that:
you are over 18 years of age and have the legal capacity to enter into a legally binding contract;
have read and accepted these Terms; and
will comply with these Terms.
Your Service Agreement
Booking our services creates a binding agreement between us, which covers:
Work scope (as discussed in writing or verbally)
Agreed pricing structure
Specific booking conditions
Important: We may adjust quotes if work requirements change during inspection or service delivery.
Property Access Requirements
You're responsible for ensuring we can safely access your property, including:
Removing any hazards such as pets or furniture
Clearing pathways and entry points
Informing us of any safety hazards
Access issues: Restricted or unsafe conditions may result in rescheduling or additional charges.
Booking Changes
Your cancellations: Contact us with reasonable notice. Late cancellations may attract call-out fees at our discretion.
Our rescheduling: We'll notify you immediately if unforeseen circumstances require changes to your appointment and work with you to reschedule.
Quality Guarantee
We guarantee our workmanship and materials quality. Warranty periods vary by service type, and we follow all Australian Standards and Electrical regulations. Manufacturer warranties cover supplied appliances and fixtures.
Prices and payment structure
All prices are in Australian Dollars (AUD) and are exclusive of any Australian Goods and Services Tax (GST) (as applicable). If you’ve purchased our products or services, it will be charged at the price in force at the time a customer’s order is validated.
We reserve the right at any time to modify or discontinue the product or service without notice at any time. We shall not be liable to you, or to a third-party for any modification, price change, suspension or discontinuance of the product or service.
Payment terms are confirmed during booking or on your invoice. Options include:
Payment on completion
Partial deposits
Staged payments
Late payments may incur additional fees. Accepted payment methods appear on your invoice.
Our Liability Limits
Within legal limits, Canberra Sparkies isn't responsible for indirect losses, lost profits, or damages from delays, service interruptions, or product failures outside of our control.
Website Content Rights
All website and social media content, images, and branding belong to Canberra Sparkies unless noted otherwise.
Terms Updates
We may revise these terms periodically. Updates are posted on this page and take effect from the posting date.
GOVERNING LAW AND JURISDICTION
All Terms shall be construed in accordance with and governed in all respects by the laws of the State of Australian Capital Territory, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost-effectively and efficiently as possible. Where a dispute cannot be resolved, you agree to submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory, Australia.
Questions About These Terms
Contact Canberra Sparkies with any questions or concerns about these terms before booking or using our services.